You can return your items using the EASY RETURN service, offered by GIGLIO.COM, and arrange the collection of your return with one of our couriers. Once you have completed the return procedure online, simply print the label, attach it to the outside of the box, and schedule the pickup from the courier's website.
Depending on the country you are returning from, printing the invoice may be required.
EASY RETURN service is free in Italy.
Return costs may vary depending on the country as indicated below:
| EASY RETURN | |
| Cost | |
| EUROPE EU | |
| Italy | Free |
| Other EU Countries | €5.00 |
| EUROPE EXTRA EU | |
| UK, Switzerland, Norway | €10.00 |
| NORTH AMERICA | |
| USA, Canada | €10.00 |
| OTHER COUNTRIES | |
| Other Countries | €15.00 |
Alternatively, you can choose the option "I will use an express courier of my choice at my own expense" and send the item(s) to be returned to the following address:
GIGLIO.COM S.p.A., via Stazione San Lorenzo, 6 - 90146 Palermo (Italy).
In this case, GIGLIO.COM declines all responsibility for any loss, damage due to bad packaging, or delay in the delivery of the return.