We inform you that the legal guarantee of conformity protects the Customer in case of purchase of faulty items, or items that don't respond to the use declared by the seller or for which that item is generally intended.

If you receive a faulty item, you are entitled to a repair or a replacement by the seller, free of charge, unless the requested repair is impossible or excessively expensive. If a replacement or a repair is not possible, you are nevertheless entitled to a price reduction or a refund of the value of the product.

In the event of a faulty or damaged item, please contact our Customer Service immediately. Please provide detailed information about the defect found along with some pictures. The team will review your request and provide a solution to the issue as soon as possible.